Redemption Gaming

What in the heck do I want to say?

Lets start with this. Sometimes, people can be so proprietary that they fail to see the big picture and thus lose the abilty to take action when it counts.


I've got this issue at work that is driving me nuts.

As most of you know (or at least many of you), by trade, I am a ClearCase Administrator.

Roughly a month ago, while testing out a new version of ClearCase to support the latest RHEL version of Linux (RHEL4 -u5), I ran across a flash alert from IBM stating that ClearCase exposes some issues in Redhats RHEL4 -u5 OS. Naturally, I was suspicious (as anybody who'se worked long enough with ClearCase will be) that this "problem" was really just a ClearCase problem and not an OS problem.

But - as time and investigation has proved, there really are some OS issues - kernal level issues with RHEL4 updates 5,and 6 as well as RHEL5. These kernel level issues are exposed by any application that heavily uses NFS (which ClearCase does) and they really are only problems because Redhat has never had a good working version of NFSv3. Or rather, that part of the kernal has never been all that great, regardless of the version that they use. I can't really explain it better than that - but.. suffice it to say that there is a problem.

There are people in my organization who adamantly refuse to believe that this is an OS level issue, despite the fact that Redhat acknowledges that this is their issue. These people are doing everything that they can to discredit IBM. And it makes no sense. Unless...

Unless by admitting that the OS could have a problem, they feel that they are admitting that they haven't done their jobs and haven't tested out the OS the way that they should have.

So instead of being logical and trying help me figure out a way to fix the problem, either by diving into the kernal themselves or appling pressure to Redhat - they are obsfucating and refusing to acknowledge what Redhat themselves acknowledge: Namely that there are serious bugs with RHEL4 -u5.



Well - enough blog for one day.

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2 Comments

Daemon Comment by Daemon on April 9, 2008 at 4:42pm
ugh. CQ/CC. We've just been directed to update for Vista -- so CC clients have to be version 7, which means you have upgrade all your servers to 7. glad my part of the job is just to tell them it needs to be done. :)
Thorancal Comment by Thorancal on April 7, 2008 at 7:04am
System Admins by nature are very defensive and territorial. This fits with the typical mentality I've seen among them.

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